First day on the phone

Today was my first day on the phone at the new job. wow it was interesting. I didnt have too much trouble. I was nervous right before i went live, but all was ok. I only had one person who was hard to deal with and that was due to the fact that she said that she didnt have any time for me to try and figure it out. oh well now i know how to fix it. i think. we will see tomorrow

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