Hanging up

I would hate it if i called a call center for something and the person i was talking to hung up on me. Yesterday at work i hung up on at least 5 people. I got them all called back but that wasnt the point. I still hung up on them. See here is the problem i have two ways to *put them on hold* i can do just that put them on hold and to get them back off hold i need to push the line button that they are on. or i can just mute the line. and to get them off that i just push the mute button however if you forget they are on mute and push the line button it hangs up on them. Yeah i kept forgetting. I need to remember how i have them *on hold*. We will see how today goes. it is 8:25 and i am about to go on the phones again

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